Terms & Conditions

In these Terms and Conditions "Company" means Order Order! and "Customer" means the person or Company that purchases the "Services". "Services" means the services specified in the Company's invoice.

1.These terms and conditions apply to all contracts for the sale of services to, or provision of work for, the Customer to the exclusion of any terms and conditions specified by the Customer. Order Order charges on an hourly rate basis of £35 per hour for ordering work plus VAT and £45 per hour for Chronology work plus VAT, inclusive of lever arch/dividers, packaging and DX delivery return (but not TNT). There is also a charge of £20 per hour plus VAT for secretarial outsourcing services related to the typing up of indices and chronologies. The use of outsource secretaries cuts preparation time down by about one-third. However, we are happy to e-mail dictation work to be typed up ion-house provided the turnaround time is no more than 48 hours.

2. Payment of accounts must be effected on or shortly after 30 days of Invoice date unless upon other terms by prior agreement. Statutory late payment interest will be applicable.

3. Title in all intellectual property supplied by the Company shall vest in the Company until the Company has received full payment in respect thereof.

4. Save as herein provided, all representations, conditions, warranties or other terms whether expressed or implied or whether statutory or otherwise are hereby expressly excluded. Under no circumstances shall the Company be liable to the Customer or to third parties for loss (including, but not limited to, loss of profit or data), damage or injury howsoever arising. In any event, the total liability the Company shall have to the Customer shall not exceed the value of the Services covered by this invoice.

5. The failure by the Company at any time or for any period to enforce any one or more of these Terms and Conditions shall not be a waiver of them or a waiver of the right to enforce such Terms and Conditions on a future occasion.

6. Each of the above conditions shall be read and construed independently of each other so that if one or more is held to be invalid as an unreasonable restraint of trade, or for any other reason whatsoever, then the remaining Terms and Conditions shall be valid to the extent they are not held to be so invalid. Further, in the event that any Term and Condition shall be found to be void but will be valid if some part thereof were deleted then such Term and Condition shall apply with such modification as may be necessary to make it valid and effective.

7. The Company shall not be responsible for any failure to perform its obligations hereunder due to circumstances beyond its control.

8. The Company accepts no liability for the written work we provide. Information provided by the Company is designed only to assist the Customer in uncovering the key facts of the case. The service the Company provides is essentially clerical work combined with our medical knowledge/experience and the Company therefore accepts no responsibility for the Services provided.

9. The contract between the Company and the Customer shall be governed by and construed in accordance with English Law.